ONE FULL YEAR GUARANTEE !

30-Day Risk-Free Return Policy:  If for any reason you are not satisfied with your purchase, you are free to return it for an exchange or a full money back refund within 30 days of purchase...no questions asked.

1-Year Refund/Exchange Guarantee:

Our inkjet cartridges are guaranteed against any defects or malfunctions for 1 full year. In the event that your product is defective, and it is not working correctly with your printer, you can return it for an even exchange or full money-back refund.

Your Satisfaction is 100% Guaranteed!

Inkjetgo  will refund  or replace your product for ONE YEAR FREE with the following restrictions:

• we will refund or replace your inkjet and toner cartridges for ONE FULL YEAR.
• In order to receive a replacement or refund on your product, any returned ink product must be returned at least 70% full.If the returned product is less than 70%,no refund.
• As long as your product qualifies, we will refund or replace your product for ONE FULL YEAR.
• We don’t make you keep the receipt to get a refund if you do buy from our website.

Please note that OEM (Original Equipment Manufacturer) products are non-replaceable and not refundable. The OEM products are covered by Manufacturer's Warranties. Detail information of manufacturer's warranty is typically available at their websites. Please contact the manufacturer for return and refund procedure if you encounter any quality problem.
    
        

 Easy Return and Exchange : Toll free 1877-877-2590


In order for us to process your return efficiently, you must obtain a Return merchandise Authorization merchandise(RMA) before sending anything back. To request a RMA, simply contact our Customer service Center by calling us toll-free at:1-877-877-2590 or  Send us an email,rma@inkjetgo.com , explain to us the reasons of return and to obtain a RMA number.

1. It is our policy that all returned cartridges must be at least seventy (70%) percent filled. If a returned cartridge is less than 70% filled we will contact you by email. If you want the cartridge back you will have an opportunity to make payment arrangements for us to ship it back to you.
2. Also all defective products must be returned in the packaging in an as-new condition.
3. Make sure to return your merchandise on time, we are unable to ship or make refunds/credits until we receive the products being returned. If you need a replacement product right away, we suggest you ask for a refund and place a new order. Your new order will be processed immediately.
4. Pack the return item (s) with the packing slip shipped with the order . Send the package to us at :
                                                             Returns Department
   

5. RMA #
   Inkjetgo
   1340 Rue Begin ,Montreal ,Quebec , Canada, H4R 1x1
   
   

   Please allow up to 5 business days to process your return from the time it reaches our Returns Department. All credit requests will be completed within 7 business days, but please note that it may take your credit card bank up to 30 days to apply your credit. Please note that we have no control over how long the credit card company takes to credit the refund to your account after we submit the data to them, but we do whatever we can to expedite the process.
   
   
6. The shipping costs to return the products, regardless of the reasons of return, including defective cartridges, will be pay be paid by the customers and will not be refunded.